Sales Manager, Singapore
zodia-custody · Singapore · Not Specified
Quick Summary
- Meet or exceed individual sales targets and maximize revenue through upselling and cross-selling.
- Lead and mentor Sales Associates to enhance team performance and foster positive culture.
- Develop and maintain strategic client relationships to increase retention and satisfaction.
Full Description
Company Overview
Zodia Custody is an institution-first digital assets platform backed by Standard Chartered, in association with Northern Trust, SBI Holdings, National Australia Bank, and Emirates NBD. Through the combination of its custody, treasury, and settlement solutions, Zodia Custody enables institutional investors around the globe to realise the full potential of the digital assets future – simply, safely, and without compromise.
Our Vision
We remove compromise. Bringing together giants of the traditional banking and digital asset worlds – leaders in emerging markets, technology and global custody – ensures everything we do is born institution-first.
Only we blend a forensic insight of institutions with client-focused innovation, applying the framework of governance that frees them to fearlessly embrace the digital asset future.
Our Mission
However the needs of digital asset custody evolve, and however fast, we ensure our solutions are institution-ready. Wherever our clients are on their digital asset journey, we ensure custody is compromise-free.
Delivered with care, insight and simplicity. Familiar to the way they work. Empowering them to navigate established or new digital asset markets with ease and total assurance.
The Sales Manager, Singapore will play a critical role in supporting the Singapore entity, driving strategic growth and operational excellence.
What you'll do:
- Sales targets & revenue growth: Meet or exceed individual sales targets and work closely with team members to collectively reach or surpass team sales objectives. Actively engage in upselling and cross-selling to maximise revenue from existing and new clients.
- Team Leadership and culture development: Lead and support Sales Associates by providing mentorship, clear guidance, and constructive feedback to enhance team performance. Foster a positive and collaborative environment that embodies ZC's culture, motivating the team to achieve their best.
- Relationship management: Develop, strengthen, and maintain strategic relationships with your portfolio clients to encourage long-term engagement, brand loyalty, and client satisfaction. Work closely with relationship management to proactively identify and address client needs to deepen relationships and increase retention.
- Cross-departmental collaboration: Partner effectively with internal teams, primarily the marketing, product, and operations teams, to ensure sales strategies align with organisational goals and product positioning. Drive a unified approach to improve both client experience and operational efficiency.
- Company-wide strategic initiatives: Independently design, implement, and manage initiatives that support ZC’s overarching growth objectives, drive innovation, and contribute to the company’s long-term success.
- Sales reporting: Maintain detailed records of sales activity, client interactions, and key metrics using the CRM system. Regularly share client insights to facilitate trend identification and to highlight any possible strategic adjustments required for continued growth.