Business Analyst - Front Office Investment (Public Sector)

Role Overview

Business Analyst within the Portfolio Management & Analytics Division, Reserve Management Department. The role is responsible for managing trading systems and applications supporting portfolio management and execution. The position involves enhancements and implementation projects, as well as monitoring, analysing, and troubleshooting front-office processes, working closely with IT, vendors, and internal stakeholders across the trade lifecycle.

Responsibilities

• Work closely with portfolio managers to gather business requirements and translate them into technical requirements (and vice versa)

• Design, test, and implement processes, tools, and systems in partnership with in-house IT, risk, and finance teams, as well as external vendors

• Develop test plans and participate in User Acceptance Testing (UAT) for system, process, and product upgrades

• Develop and maintain user guides and system/process documentation for front-office investment workflows

• Coordinate with multiple departments to implement roadmaps for front-office workflow improvements and feature upgrades

• Ensure front-office processes meet internal standards for data integrity, security, and auditability

• Monitor, analyse, and troubleshoot front-office processes, including production issue resolution with IT and vendors

• Manage project implementations with vendors, including procurement and administrative matters

• Oversee change management activities to support new product or system adoption, including workflow re-engineering