Volume Account Manager (Farmer)

When you join Trend, you become part of a unique and diverse global family and you get to work towards a world safe for exchanging digital information.

ABOUT TREND MICRO

Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fueled by decades of security expertise, global threat research, and continuous innovation, Trend Micro's cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks, devices, and endpoints. As a leader in cloud and enterprise cybersecurity, the platform delivers a powerful range of advanced threat defense techniques optimized for environments like AWS, Microsoft, and Google, and central visibility for better, faster detection and response. With 7,000 employees across 65 countries, Trend Micro enables organizations to simplify and secure their connected world. For additional information, visit www.trendmicro.com

Role Overview

Trend Micro is looking for a customer-centric Volume Account Manager to manage and grow a defined portfolio of volume customers in Singapore. This role focuses on driving sustainable revenue through strong customer engagement, renewals, and expansion, while working closely with channel partners and distributors to deliver successful outcomes.

The ideal candidate is organised, relationship-oriented, and comfortable managing multiple accounts while collaborating across internal and partner ecosystems.

Key Responsibilities

• Manage a portfolio of existing volume customers, serving as the main point of contact

• Drive renewals, retention, and incremental growth across the assigned customer base

• Build trusted relationships with customer stakeholders and understand their cybersecurity needs

• Work closely with channel partners and distributors to execute account strategies and sales motions

• Coordinate with internal teams (Sales Engineers, Channel, Customer Success) to support customer engagement and solution adoption

• Maintain accurate pipeline management, forecasting, and CRM hygiene

• Execute structured sales activities across a high-volume account set efficiently and consistently

What You Bring

• 3–7 years of experience in B2B sales or account management, preferably in cybersecurity, SaaS, or enterprise technology

• Experience managing existing accounts and working through channels / distributors

• Ability to handle volume-driven sales motions with discipline and structure

• Strong communication, stakeholder management, and follow-up skills

• Comfortable working in a fast-paced, target-driven environment

• Prior experience in the Singapore market is an advantage

Why Trend Micro

• Join a global cybersecurity leader with strong channel and customer presence in Singapore

• Clear role scope with defined accounts and partner ecosystem

• Collaborative sales culture with strong technical and partner support

• Opportunities for career growth within a regional and global organisation

• Comprehensive medical and insurance for employees and their families

Trend Micro strive to build an environment of equity and inclusion, which reflects diverse points of view. We welcome, value, promote, and celebrate diversity - the very experiences and attributes that make us who we are, including but not limited to race, ethnicity, nationality, gender, gender identification, sexual orientation, level of ability, age, religion, veteran status, socio-economic status, and political philosophy.

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