Assistant Engineer, Vehicle
ST Engineering · Singapore · Not Specified
Quick Summary
- Liaise with customers to arrange bus service and repairs.
- Perform diagnosis on vehicles for fault finding reports.
- Diligently record all information in service reports.
Full Description
Job Descriptions To ensure overall customer satisfaction with Company’s Aftersales service Liaising with customer to arrange the bus to be service and repair Liaising with vendor and contractor on repair jobs or service Perform diagnosis on vehicle for fault finding report Open Job card in Maximo system and demand parts Take care of a team and assign them to carry out repair/service job Diligent recording of all info in service report (mileage, parts list, fault codes, etc) Update to customer the progress timely follow up with customer to sign on service report to acknowledge the repair jobs, DO and PO, etc Provide breakdown support to customer Carry out recall /warranty job as documented by MAN and others Other functions as required by superior Skills Computer literacy Basic oral and written communication in English Customer service orientated Professional and able to adapt to situational changes Judgement of urgency Follow up skill