Finance Executive (Dunning & Recover)
StarHub · Singapore · Full-time
Quick Summary
- Liaise with Debt Collection Agencies and Law firms to resolve payment issues.
- Prepare and maintain detailed reports on collection activities and outcomes.
- Collaborate with internal teams to develop strategies for debt recovery.
Full Description
Responsibilities Liaise with Debt Collection Agencies and Law firms to resolve and negotiate payment issues with customers Prepare and maintain detailed reports on Debt Collection Agencies and Law firms’ activities and outcomes Validate Debt Collection Agencies and Law firms' billing and commission computation to ensure timely payments to them Collaborate with internal teams to identify, develop and implement new strategies to recover debts Liaise with liquidators/ Official Assignee, internal legal counsel and track cases progress Attend SCT hearings/consultations, online and in-person. Gather documentations required for submission to internal and external counsels for legal cases Manage internal dunning activities Manage both internal and external questions or complaints, via mailbox Support ad-hoc duties and UAT assigned by supervisor Qualifications Appropriate qualification in Finance, Business, Economics, or related discipline, and be well versed in financial/ credit principles, policies and procedures At least 2 years of debt collection/recovery experiences, preferably from the telco industry Hands-on experiences with MS Office, especially Excel (VBA knowledge preferred) and SAP Mature and confident team player, able to partner and communicate effectively with different levels in the organization Strong communication skills (requires handling of internal and external stakeholders) Able to multi-task and work under tight deadlines and pressure