AVP, Productivity Systems

Job Description Lead the modernisation, governance, and optimisation of StarHub’s productivity ecosystem to enable a high-performing, AI-augmented digital workplace. Accountabilities Own the productivity systems strategy and roadmap. Govern collaboration platforms to ensure security, interoperability, and adoption. Drive AI-enabled productivity innovation. Establish enterprise-wide governance and a scalable support model. Align people, processes, and technology across all initiatives. Responsibilities Deliver the productivity systems roadmap aligned to business priorities. Govern platform standards, policies, integrations, and licensing. Modernise and integrate collaboration tools for a unified digital experience. Drive AI-enabled automation and knowledge discovery use cases. Rationalise tools and optimise total cost of ownership. Define SLAs, KPIs, and manage operational performance. Lead change management, training, and adoption. Partner with HR, Communications, Security, IAM, and EUC for compliance and alignment. Manage vendor relationships and licensing strategies. Mentor teams and foster innovation and continuous improvement Qualifications 12–15 years in enterprise technology, digital workplace, or productivity platform leadership. Proven success managing or transforming large-scale collaboration ecosystems. Demonstrated experience implementing AI-enabled productivity capabilities. Strong vendor management and enterprise service delivery background. Experience driving productivity transformation in complex organisations