Head, GMO Business Risk Management

The Head of Global Markets Operations Business Risk Management is a senior leadership role responsible for the design, execution, and oversight of the operational risk, control, and governance framework across Global Markets Operations. The role ensures that operational risks are identified, assessed, mitigated, and managed in line with the firm’s risk appetite, regulatory expectations, and business strategy. This role acts as a line-of-defense–style partner embedded within Operations, providing independent challenge, oversight, and assurance while enabling safe, scalable, and compliant operations across all Global Markets products and regions. What Success Looks Like • Strong, transparent operational risk and control environment across Global Markets Operations. • Reduced severity and recurrence of operational incidents. • Positive regulatory and audit outcomes. • Effective partnership with Operations leadership enabling safe growth. • High-performing, engaged global risk teams. RESPONSIBILITIES Business • Own the Global Markets Operations Business Risk Management framework, aligned to enterprise operational risk standards. • Identify, assess, and monitor operational risks across trading, post-trade, clearing, collateral, client, and regulatory operations. • Ensure consistent execution of risk and control self-assessments (RCSAs), scenario analysis, and key risk indicators (KRIs). • Provide independent challenge to Operations leadership on risk exposures, control effectiveness, and remediation plans. • Act as a key Operations risk partner for regulatory exams, internal audits, and external reviews. • Coordinate responses to regulatory findings and audit issues, ensuring sustainable remediation. • Monitor regulatory developments impacting Global Markets Operations and assess operational risk implications. Processes • Lead operational incident management, root cause analysis, and lessons-learned exercises. • Oversee issue tracking, remediation, and closure in partnership with Operations and Technology. • Provide risk oversight and challenge for operational change initiatives, including new products, new markets, and system changes. People & Talent • Lead, develop, and retain a global regulatory operations organization. • Build a strong leadership bench and succession pipeline. • Foster a culture of accountability, control ownership, and regulatory excellence. • Champion diversity, equity, and inclusion. Risk Management • Oversee the design and effectiveness of preventative and detective controls across Global Markets Operations. • Ensure timely identification, escalation, and remediation of control gaps, incidents, and near misses. • Maintain strong governance, issue management, and management information frameworks. • Support attestation processes and senior management certifications. • Develop and maintain risk metrics, dashboards, and management information to support effective decision-making. • Leverage data analytics to identify emerging risks, trends, and control weaknesses. • Enhance transparency and consistency of risk reporting across regions and functions. Regulatory & Business Conduct • Display exemplary conduct and live by the Group’s Values and Code of Conduct. • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key Stakeholders • Lead and develop a global Operations Business Risk Management team. • Build strong risk talent pipelines and succession plans. • Foster a culture of risk awareness, accountability, and continuous improvement. • Champion diversity, equity, and inclusion. Our Ideal Candidate Education - Bachelor’s degree in finance, business, economics, or a related discipline required. Advanced degree (MBA or equivalent) preferred. 15+ years of relevant experience in Risk Management Role Specific Technical Competencies • Strong financial acumen and analytical capability. • Expertise in performance measurement, management information, and data analytics. • Ability to translate complex data into clear, actionable insights. • Experience supporting large-scale operational transformation • Demonstrated ability to engage effectively with senior management and regulators. • Strong judgment and ability to provide constructive, credible challenge. About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment Assessments Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website www.sc.com/careers