Executive/Senior Executive/Assistant Manager (2.9-month contract), SMUA

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together – building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities – all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for SMU Academy (SMUA).
• Update programme and website content to ensure information is current and accurate.
• Manage Training Partner Gateway (TPG) updates, including course and intake submissions.
• Create and maintain course schedules on our registration portals.
• Gather and organize participant’s testimonials for marketing use.
• Collaborate with Sales daily to monitor and manage leads and waitlists.
• Track enquiries, follow ups, and registration across programmes.
• Other duties as assigned.

QUALIFICATIONS

• A-Levels / Diploma and above.
• Good communication skills.
• Excellent time, resource and project management skills with strong ability to multi-task.
• Self-initiated, takes initiative, ownership and highly dependable.
• Meticulous with numerical figures and details.
• Proficient in MS Office software.
• Strong people management skills.
• Able to work collaboratively with others.
• Willingness to work extended hours and on some weekends.
• Ability to handle difficult customers and de-escalate tensions.