Assistant Manager/Manager (Contract until 29 May 2026), SOE

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together – building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities – all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for School of Economics.
• Marketing and Outreach
  • Represent SOE PG programmes at local and international promotional events, and run information sessions both locally as well as at partner universities. 
  • Source and have one-on-one discussions with potential applicants, either face to face ('coffee chats'), telephone, Skype or other means of communications. 
  • Assist in the organization and development of marketing materials for SOE PG programmes.
  • Assist in the development of marketing strategies, provide appropriate advice to potential applicants, and collect relevant market intelligence.
  • Assist in any matters relating to recruitment and admission management. 
• Partnership Collaboration
  • Explore potential partnerships with international universities for collaboration and facilitates the communication and discussions.
  • Follow up with partner universities for information sessions, visits and student inquiries.
• System Integration and Data Management
  • Managing and ensuring the smooth transition of work processes to new systems like CX Oracle Sales, Act-on Integration and other marketing platforms.
  • Oversee website migration and working with teams to improve user experience and maintain a dynamic web presence.
• China Scholarship Council (CSC) Scholars
  • Facilitate the handling and coordination of the CSC scholar’s applications.
  • Liaise with the visitors, SoE host faculty and OHR for onboarding and offboarding matters.
• Other duties as assigned.

QUALIFICATIONS

• College degree in business (or other business disciplines) along with a minimum of 4 years work experience.
• Excellent written and communication skill. Proficiency in Mandarin is preferred for this role as the candidate is expected to engage with Mandarin-speaking stakeholders.
• Relevant marketing and admissions’ experience in academia preferred.
• Familiarity with demographics, trends and business etiquettes of Southeast Asia.
• Ability to multi-task and prioritize assignments independently; confidence in troubleshooting abilities and good judgement in escalating/alerting concerns.
• Strong time management and project management skills
• Effective communication skills (both verbal and written).
• Strong attention to details and high accuracy in work quality.
• Team player with a “can-do” resilient spirit.
• Proficiency in Microsoft Office.
• Familiarity and the ability to interface with Microsoft Office, Teams, Zoom, ARIBA, Concur and Act-On.
• Pleasant, service-oriented and professional manner.
• Demonstrate interest in learning and performing new assignments.