Assistant / Manager, HR Operations (Singapore (SG), SG)

Job Purpose To ensure that staff records (on HRIS and Personnel files) are well maintained (accurate and current) and secured, in accordance with HR/Payroll policies and procedures, and audit standards. To achieve operational excellence by providing professional, pro-active and timely HR services to line departments, in collaboration with HR Business Partners. To ensure that all HR services are delivered promptly and well, to keep routine HR operations moving smoothly To oversee and administrate overall HR System, and liaise with system vendors for troubleshooting, enhancements, etc. To provide operational oversight for HR Ops workstreams, and optimise workflows and processes where necessary Responsibilities In collaborations with HR Admin team, oversee and complete end-to-end process for: On-boarding (new hires); Maintain e-personnel file (ensure completeness, and compliance with document management and audit standards) Confirmation; Contract Renewal (local / foreigners / convert to perm); Inter-department Transfers; Employment Conversion (eg from Full-Time to Part-Time) Retirement Re-employment Off-boarding (ensuring prompt End-of-service Action); Update Staff Personal Data (eg residency status, citizenship, dependent’s details) Update leave and benefits entitlement (eg Leave Administration) arising from changes in employee status and dependent information Manage Benefits Administration in collaboration with HRBPs Perform any other ad-hoc duties as requested or assigned. Manpower Planning/Work Pass Administration: Apply / Renew / Terminate Work Pass (Employment Pass, S-Pass and Work Permit) Update MOM promptly of changes in Pass holder’s details Oversees the team in producing monthly manpower report Drives Annual Manpower Budgeting Exercise and follows through on producing monthly tracking report Payroll Administration: Ensure HRIS data is updated and accurate for payroll processing Ensure that the HR Ops team provides supporting documents to Payroll promptly for accurate processing Oversee the preparation and clearance of Payroll instructions for monthly payroll processing, in collaboration with HRBPs Collaborate with Payroll Admin to handle pay recovery and tax clearance matters Preparation of Final Settlement of exiting staff at end of contract or resignations. Generate reports, as required. System Administration Provide administrative oversight on HRS System (QuickHR), and be a key resource person for all system related queries Liaise with system vendors for any troubleshooting, enhancements, customisations that may be required Vendor Management Front, coordinate, and manage vendors, communicating needs and requirements regularly Keep track of all quotations, service agreements, Project Management: Keep track of and follow through on works-in-progress (e.g. system enhancements, customisations, etc) Qualifications & Work Experience Requirements Degree in Human Resource Management or its equivalent with at least 5 years’ relevant experience. Candidates with more extensive experience will be considered Hands-on experience in QuickHR and/or SAP HR (Personnel Administration) is an advantage Good knowledge and strong grasp of MOM regulations and HR best practices is required Prior experience with HR Services, Payroll, HRIS, and/or Benefits Administration would be an advantage Proficient in MS Office (Work and Excel) and HR processes would be an advantage Good communications skills, in spoken and written English. Team players with good interpersonal skills and keen interest to learn and excel are invited to apply Skills