Product Management Intern

Shopback · Singapore · Internship

Posted 19 Jan 2026

Quick Summary

Work with product managers to refine KPIs and track product performance.
Provide analytics support and create business cases for product initiatives.
Capture requirements from stakeholders for new features.

Full Description

Our Journey

ShopBack began in 2014 as a late-night spark of inspiration between Henry and Joel — not just to build a Cashback platform, but to reimagine how brands and consumers connect. As former advertisers, they understood the limitations of traditional marketing, and saw an opportunity to deliver more value on both sides. That idea quickly turned into action, and the first prototype was built over a weekend with the other co-founders. Today, ShopBack serves over 50 million users across 13 markets, partners with 20,000+ merchants, and powers over half a million transactions daily. We're building The World’s Most Rewarding Way to Shop — and looking for bold, driven individuals to join us.

About this role

As an Intern in our Product Management team, you will be working closely with senior product managers as well as a diverse range of stakeholders across our commercial, marketing, operations and engineering teams. You will play an important role in the definition and execution of product analysis, design, documentation, rollout and optimisation across a range of features and initiatives, ultimately contributing to valuable solutions for our customers and merchants and the growth of ShopBack’s network.

This position is open for H2 2026 (June - December) applications.

Please note that we are only seeking interns who can commit on a full-time basis (Monday to Friday, 9:00am to 6.30pm).

Your Adventure Ahead:

Work with product managers and commercial partners to identify factors affecting product / feature performance and growth; refine KPIs, success metrics etc. to track product performance by deconstructing product strategy, goals and value propositions

Provide analytics support to product initiatives in your associated business functions including creating business cases to justify taking or not taking actions

Champion a better experience for users by 1) being the voice of users with the insights you generate; 2) collectively shaping & prioritizing feature decisions with quantitative input; 3) taking a sense of ownership on metrics and tracking to improve UX

Collaborate with PMs and local commercial partners to explore, recommend and drive alternative solutions end to end based on use cases and prioritization

Capture requirements from different stakeholders for new features, providing both a summary and the detail to ensure those features are successful

Essentials to Succeed:

Able to document, clarify, and break down processes into logical steps. Able to communicate these processes effectively either in written format or flow charts

Has the ability to problem solve by breaking-down a problem into its component parts

Capacity to communicate succinctly, with clarity and thoughtfulness

Is able to provide actionable feedback on user interface and user experience designs

Is able to interpret data and identify patterns to make hypothesis-driven decisions

Is proactive with self-learning by reading documentation and seeking out domain experts

Able to commit for a minimum of 6 months, full time

Proficient in using SQL and familiar with software development processes is a plus

Ready to apply?

This role is still accepting applications

Apply on company's site