Assistant Manager / Senior Assistant Manager, Student Engagement & Communications

The NTU Student Affairs Office (SAO) plays a pivotal role in fostering the holistic development of students. SAO is dedicated to fulfilling its mission of collaborating and co-creating a vibrant, meaningful, and enriching student life experience with its partners. This is achieved by promoting students' personal growth through co-curricular learning opportunities, which include student-led activities, leadership development initiatives, residential hall programmes, integration efforts, community engagement initiatives, as well as arts and sports development. 

This position will lead the Marketing & Communications and Overseas Community Engagement portfolios within the Student Affairs Office (SAO). These functions are critical in driving the visibility of student life initiatives and providing students with meaningful service-learning opportunities beyond the classroom to equip them with global perspectives and empathy.

Key Responsibilities

Marketing & Communication Strategy

• Support the communication and outreach initiatives for SAO, including maintaining the internet/intranet webpages and managing official social media channels (Instagram, Telegram etc). 

• Plan and coordinate the production of communication collaterals for key student life events (e.g. Transition & Orientation Programme), including digital publications, electronic direct mailers, videos, and banners.

• Execute outreach events to engage the NTU student body.

Overseas Community Engagement Projects Management 

- Support the Assistant Director in managing the end-to-end administration of Overseas Community Engagement Projects (OCEP) which includes:

• Liaising with both Service Providers & National Youth Council.

• Risk Assessment and safety protocol compliance.

• Student Leaders mentoring and training. 

• Support student groups when overseas, serving as a point of contact for students during overseas trips. 

Team Leadership

• Lead and mentor junior staff, ensuring high-quality output in daily operations, content creation, and project execution.

• Oversee any budget management required for marketing campaigns and overseas projects.

• Assist in the provision of regular data or reports regarding student engagement reach and programme impact. 

Requirements

• Degree in any discipline with at least 5 years of relevant working experience in Marketing, Communications, or Youth Development.

• Prior experience in supervising staff or leading projects will be advantageous.

• Possess working knowledge of digital content creation tools (e.g. Canva, Adobe Creative Suite) and social media management.

• Experience in planning overseas trips, volunteer management, or conducting risk assessments will be advantageous.

• Strong verbal and written communication skills.

• Excellent interpersonal and communication skills to collaborate with people at different levels of the organisation.

• Prepared to travel internationally for project supervision (estimated frequency of 2 – 3 times a year) when necessary.

• During the academic term, candidates may be required to support student events held on weekday evenings or weekends. Appropriate time-off will be granted accordingly. 

We regret to inform that only shortlisted candidates will be notified.