AVP, Risk, Business Continuity Management and Crisis Management

The NETS Group is a leading payments services group, enabling digital payments for merchants, consumers and banks across the entire payments value chain. The Group operates Singapore’s national debit scheme enabling customers of DBS Bank/POSB, HSBC, Maybank, OCBC Bank, Standard Chartered Bank and UOB to make payments using their ATM cards or mobile devices at more than 130,000 acceptance points in the country as well as online payments. A second line-of-defence role in Business Continuity Management and Crisis Management that focuses on governance, independent oversight, framework development and support to first line-of-defence functions (first line). This role provides oversight of the BCM program that ensures framework aligns to regulatory requirements, is robustly applied and the NETS group (Group) remains resilient against potential disruptive events. It is required that the incumbent works closely with both business, operations and technology functions to identify and manage all risks that may potentially disrupt the Group’s ability to perform its critical business services and help drive regulatory compliance across the Group. The ideal candidate is one who is a confident self-starter with strong interpersonal and organizational skills, demonstrates the ability to exercise good judgement and partner with the business while maintaining independent oversight. Key Responsibilities Establish and maintain the Group’s BCM policy and standards, and alignment to MAS guidelines and notices. Conduct independent risk assessments to challenge first line assumptions, continuity plans, IT disaster recovery plans and offering guidance on risk mitigation strategies. Monitor and ensure service recovery time objectives (SRTO), recovery time objectives (RTO), recovery point objectives (RPO) are met. Monitor and ensure adherence to governance requirements in relation to risk management and business continuity. Report and provide assurances of the Group’s resilience posture to Risk committees, Senior Management and Board. Design and lead BCM training programs to promote risk awareness and ensure all operational staff understand their roles during a crisis. Provide secretariat support during major disruptions/crisis management and incorporate lessons learned into continuity planning and recovery exercises. Assist in the conduct of enterprise risk committee and risk working committee meetings. Requirements Mastery of BCM standards and the evolving regulatory landscape with at least 5 years of experience in BCM, preferably within the financial industry. Ability to maintain objectivity and ensuring independence while supporting business goals is a must. Experience in conducting or involvement in recovery exercises including IT disaster recovery is necessary to provide effective oversight. University degree in related discipline or equivalent industry-related experience. Professional certifications in the field of risk and controls, operational risk and business continuity (e.g. CIA, CISA, CRMA, CPRM, FRM, BCCE/CBCP) would be beneficial. Good working knowledge of risk management and control concepts, constantly paying attention to details to perform deep-dive investigations when needed. Stakeholder management and collaboration skills with effective written and verbal communication skills. Excellent problem-solving skills and ability to prioritize and manage multiple tasks. Proactive team player with ability to work independently with minimal supervision. Network for Electronic Transfers (Singapore) Pte Ltd.