Vice President, Multinational Client Manager

Company:

Marsh

Description:

We are seeking a talented individual to join our Multinational team at Marsh. This role will be based in Singapore. This is a hybrid role that has a requirement of working at least three days a week in the office.

• Be part of an A Team. This role offers senior level interaction with the Client, and within Marsh.
• The role gives access to leading Risk Management and Multinational worksteams, presenting opportunities to be part of the implementation of major client servicing strategies. Offers learning from industry leading experts in the field.
• Unprecedented opportunity to meaningfully impact our clients and make a difference.

We will count on you to:

• Support in project managing the servicing or a major global client at Marsh. This includes Property, Multinational and Stock Throughput Programs.
• Analytical and research skills are key to understanding account structure and framework. An ideal candidate will be motivated to gain a comprehensive understanding of the global client and coinciding business needs.
• Communication and presentation skills with an eye for detail are essential in presenting to senior management teams both within Marsh, and the client.
• Understand Marsh’s digital tools and offerings in order to suggest and oversee implementation of chosen platforms. Marsh digital solutions are constantly evolving however the candidate should be fluent in use of MS apps used for everyday presentations and meetings.
• Attends, participates and prepares presentations or meetings for client and internal teams, and tracks progress at timely intervals.
• Identifies expansion opportunities leveraging an advanced understanding of internal service and product offerings, market trends and developments and the business standing of specific accounts.
• Have a good working knowledge of insurance across all classes and possess good communication skills to inform client and Marsh team members in a timely and concise manner. ACII/ professional qualifications and or Bachelor’s degree with 10 years’ work experience in the relevant area would be ideal but not essential.
• The account management team for large clients spans different geographies especially in London, USA and Singapore. Constructing effective means of communication and escalation are important parts of this role.
• Attend to client queries on day to day matters and troubleshoot in case of internal processes within Marsh.
• Research on changes in the insurance and clients’ market and identify the potential risks
• Take on a leading role on the account
• Be the face of Marsh to one of our largest and most complex clients
• Analyse and formulate insights on client challenges through data analysis
• Evaluate internal products and services to tailor to clients’ solutions
• Collaborate extensively with Business Development, Placement and Operations for day-to-day functions and wider stakeholders for specific initiatives such as Business Planning or Audit

What you need to have:

• Excellent project management skills with the ability to work with global internal and external stakeholders
• Excellent verbal and written communication skills
• Outstanding analytical thinking and problem-solving skills

What makes you stand out:

• Curiosity to learn

• Possess a positive attitude

• Adaptability to thrive in complex environments

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.