Claims Executive

Claims Executive Location: Singapore Job details: Onsite – Permanent Do you want to develop world-class skills, build a brilliant career, and thrive within a highly supportive team? Join Inchcape Singapore, part of Inchcape's global network. You'll play a key part in growing a global business that's transforming our industry, working with the world's leading automotive brands, and delivering great experiences for our customers. Our Aftersales Team is seeking a Claims Executive to join our team in Singapore. In this position you will collaborate with a dynamic, diverse team to deliver exceptional service and repairs bringing your expertise and passion for quality to drive your career forward. What you’ll do Coordinate with insurance companies for motor accident and repair claims Handle end-to-end liability / quantum of all types of motor insurance claims processing (Uninsured losses & Direct Settlement) Prepare, submit, and follow up on insurance claim documents accurately Track claim status and regularly update operations team and customers Ensure compliance with insurance and company procedures Resolve claim-related issues, discrepancies, or rejections Maintain accurate records of claims, approvals, and settlements in claims shared platforms Maintain good relationships with insurance representatives and surveyors Ensure high customer satisfaction through timely claim processing Any other ad-hoc duties About you Minimum NITEC in Office Skills or relevant field At least 2 years of relevant work experience, preferably in automotive claims Proficient in Microsoft Office Tools (e.g. Excel, Word & PowerPoint). Comfortable with learning new systems Able to communicate effectively with diverse groups of customers in verbal and written Good customer service skills, administrative skills & interpersonal skills Patience, Meticulous, Customer-Oriented Mindset Ability to work as part of team that exhibits a constructive & collaborative working environment characterized by diversity & tolerance We offer you: Benefit from clear career paths, continuous learning & MNC Exposure Access comprehensive health and life insurance (including dependent in health insurance) Enjoy exclusive colleague perks, including discounts on vehicle purchases and more.