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Product Manager

H2O.ai · Singapore · Not Specified

Posted 09 Jan 2026

Quick Summary

  • Build strong relationships with customers through in-person and virtual meetings across the APAC region.
  • Develop a deep understanding of customer workflows, constraints, and success criteria, not just feature requests.
  • Ensure customers feel genuinely heard, even when the answer is 'not yet' or 'that's not the right solution.'

Full Description

Founded in 2012, H2O.ai is on a mission to democratize AI. As the world’s leading agentic AI company, H2O.ai converges Generative and Predictive AI to help enterprises and public sector agencies develop purpose-built GenAI applications on their private data. With a focus on Sovereign AI—secure, compliant, and infrastructure-flexible deployments—H2O.ai delivers solutions that align with the highest standards of data privacy and control.

Our open-source technology is trusted by over 20,000 organizations worldwide, including more than half of the Fortune 500. H2O.ai powers AI transformation for companies like AT&T, Commonwealth Bank of Australia, Chipotle, Workday, Progressive Insurance, and NIH.

H2O.ai partners include NVIDIA, Dell Technologies, Deloitte, Ernst & Young (EY), Snowflake, AWS, Google Cloud Platform (GCP), VAST Data and MinIO. H2O.ai’s AI for Good program supports nonprofit groups, foundations, and communities in advancing education, healthcare, and environmental conservation. With a vibrant community of 2 million data scientists worldwide, H2O.ai aims to co-create valuable AI applications for all users.

H2O.ai has raised $256 million from investors, including Commonwealth Bank, NVIDIA, Goldman Sachs, Wells Fargo, Capital One, Nexus Ventures and New York Life.

For more information, visit www.h2o.ai.

About This Opportunity

H2O.ai builds open, trusted AI platforms used by some of the world’s largest organizations. Our products span AutoML, GenAI, AI agents, evaluation, deployment, and governance and they’re used in real, messy, high-stakes environments.

We’re looking for a Product Manager based in the APAC region who will act as a product liaison across all H2O.ai products for customers in that geography.

This role is not about owning a single product area. Instead, it’s about deep customer understanding, sharp product judgment, and strong communication: connecting what customers say they want with what they actually need and translating that into actionable product insight for our teams.

If you love talking to customers, asking great follow-up questions, running demos, and turning fuzzy feedback into clear product direction, this role is for you.

This position is based in Singapore.
                                                 
What You Will Do

Be the Product Voice of APAC Customers

  • Build strong relationships with customers through in-person and virtual meetings across the APAC region.
  • Develop a deep understanding of customer workflows, constraints, and success criteria, not just feature requests.
  • Ensure customers feel genuinely heard, even when the answer is “not yet” or “that’s not the right solution.”

Translate Feedback Into Real Product Insight

  • Identify when a “feature request” is actually:

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