National Council of Social Service, Singapore (NCSS) - Summer Internship 2026 - Human Resources, Human Resources Management

[What the role is]

National Council of Social Service (NCSS) offers a comprehensive learning internship designed to immerse students in Singapore's social service landscape. This programme provides structured exposure to sector development, research methodologies, and stakeholder engagement practices. Interns will learn from experienced professionals gaining deep insights into how social services address Singapore's evolving community needs whilst developing critical thinking and analytical skills essential for the sector. 

Immersive Learning Experiences  
To build sector knowledge and professional competencies, there are programmes such as "Learning Journey" or "Walk the Talk" which provide structured learning opportunities for you to observe social impact initiatives firsthand and understand service delivery models. Through guided interactions with different stakeholders, you will develop empathy, communication skills, and a nuanced understanding of social work practice whilst exploring potential career pathways. 

Cross-Divisional Learning Programme 
Beyond your primary project, you will spend 4-6 hours weekly in another NCSS division under close supervision. This rotation exposes you to diverse functions—from policy development to community engagement—helping you understand how different areas interconnect whilst developing transferable skills and gaining a holistic view of NCSS's sector development role. 

Learning Synthesis and Reflection 
Your internship concludes with a reflective presentation synthesising insights from both your main project and cross-divisional experience. You will articulate key learnings, demonstrate acquired skills, and reflect on how these experiences shaped your understanding of social service work, creating an opportunity for mutual learning with NCSS teams. 

Period of Internship: 18 May 2026 - 24 July 2026

Join the NCSS HR team for a comprehensive internship where you will work on interesting projects which allows you to have exposure to the full spectrum of HR operations and HR processes including recruitment, onboarding and digitialisation efforts.

This internship offers a valuable opportunity to develop practical HR skills in a dynamic environment, giving you real-world experience in managing HR processes for NCSS's employees from start to finish.

[What you will be working on]

1. Support the Enhancement of New Hire Onboarding and Induction

Assist in improving NCSS's onboarding experience for new employees. You will conduct research to understand how other government agencies approach onboarding, identifying best practices and innovative ideas. Working with the HR team, you will engage stakeholders to gather feedback and insights on the current onboarding process. You will then analyse findings and help develop recommendations to enhance the new hire experience.

2. Contribute to HR Process Improvement and Digitalisation

Support the team in streamlining HR processes through digital solutions and process improvements. You will help assess current HR workflows to identify areas that could benefit from automation or enhancement. Working closely with the HR team, you will contribute to building and implementing digital solutions that improve data accuracy, user experience, and operational efficiency.

[What we are looking for]

Personal Competencies:

Serving with Heart, Commitment and Purpose

Working As One Public Service

Change Management

Project Management

Business Partnering

Only shortlisted candidates will be notified.