Senior Product Manager - A26044

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for Senior Product Manager

This is a fixed term contract role. The engagement is 12 months with option to extend to 12 months.

Internal Code: A26044

What will you do?

The Senior Product Manager will lead end-to-end development of innovative digital solutions for Singapore's Communicable Diseases Agency (CDA), transforming how the agency safeguards Singapore from communicable diseases across the full product lifecycle whilst ensuring ongoing operational excellence of existing products.

Product Strategy & Vision:

• Engage agency Product Owner to establish clear product vision and requirements
• Collaborate with business partners to define product vision/mission and obtain stakeholder buy-in
• Define product go-to-market strategy and execute with relevant partners
• Develop product outreach and promotion strategies
• Maintain strategic roadmaps aligned with organisational objectives

Product Development & Management:

• Design, test, and iterate through experiments to improve user journey
• Manage product budget (expenditure monitoring, cashflow management, securing funding)
• Develop workplan with product team and provide sufficient resources
• Procure software, hardware, and ICT professional services as needed
• Oversee product releases and deployment coordination

Product Operations & Maintenance:

• Monitor product performance metrics and system health indicators
• Coordinate ongoing maintenance activities and system updates
• Manage product lifecycle including feature deprecation and retirement
• Establish and maintain service level agreements with stakeholders
• Oversee incident response and resolution processes for product issues
• Implement continuous improvement processes based on operational feedback
• Manage vendor relationships for ongoing support and maintenance services
• Ensure product documentation is current and accessible to relevant teams

User Research & Analytics:

• Conduct user studies to understand needs and problems
• Analyze data to uncover usage patterns for product decisions
• Research industry for complementary and competing solutions
• Create data-driven analytics and insights for decision-making
• Monitor user satisfaction and engagement metrics

Cross-functional Coordination:

• Translate product strategy into technical, actionable plans for business and vendor teams
• Coordinate efforts across marketing, legal, and finance functions
• Co-create budget papers with Product Owner to seek development resources
• Run efficient meetings and maintain stakeholder communication
• Formulate strong proposals by evaluating pros and cons of different solutions and provide compelling justifications
• Consider how services could be delivered for different user segments and prioritise feature development

Growth & Compliance:

• Drive user adoption and growth through engagement and feature expansion
• Maintain network with user agencies and government product teams
• Ensure products meet security/performance requirements (SSAT, VAPT, Performance Testing)
• Adhere to compliance requirements and audits (IM, AGO, QMS)
• Participate in engagements to raise product awareness